Managed IT services are a form of outsourced IT support intended to ensure high efficiency and timely improvement of your IT environment and processes within it.
Managed IT services through You Fix Computers is backed with 15 years of experience in ITSM spanning across support for cloud, on-premises and hybrid infrastructures and include consulting and migration services for proactive IT evolution.
Contact us today to chat about Managed IT Services for your business.
Increased IT services and infrastructure efficiency supported by:
- Network diagrams
- Architecture descriptions
- Configuration management database
- Implementation plan for infrastructure improvements
- Documented operating procedures
- Regular service reports
- Quarterly maintenance reports (performance, security, capacity, issues, patching, backups)
- Health check reports
- Security audit reports
- Incident reports
CSAT and user adoption rate improvement via:
- Surveys and action points based on the assessment results
- Training materials for users